Notes
Things I've been thinking about.
Short notes on operations, operating models and what tends to get tangled as businesses grow.
9 October 2026
Scaling is a handover problem
What a relay team's baton change can teach a growing business about its operating model.
Read the note →2 October 2026
Why understanding the 'why' matters when the plan fails
A scene from SAS Rogue Heroes, and what it says about plans, objectives and operating discipline.
Read the note →