How do we make it stick?
We measure, evaluate and adapt. The objective is capability and independence inside the organisation, not ongoing dependency on Tangled.
Pulling it apart
- What does good look like at the end?
- You don't need us. That's the point — capability and independence, not a retainer.
- What gets left behind?
- The way of working, in your hands, with the people who run it able to explain it without help.
- And when things change again?
- They will. The aim is an organisation that can adjust on its own — refine, learn, adapt.
What this looks like in practice
- A handover that isn't a document dump
- Measures that people actually use
- An organisation more capable than when we arrived